Shipping policy

ORDER PROCESSING:
Please allow 1-3 working days to process your order. Expect an email within 1 working day to let you know your order is on the way!

General RATE SHIPPING
Orders are generally shipped within 2 working days using Royal Mail. Flat rate shipping fee of £4.99 applies to orders shipping to the United Kingdom Only.

Free delivery on all purchases over £69.99

INTERNATIONAL SHIPPING:
Unfortunately we are unable to offer international shipping as of yet

REFUNDS, RETURNS AND EXCHANGES
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at etc.trading.info@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.